Capabilities
Strategy and Transformation
The AI era is transforming how business functions overall. However for strategic transformation, you'd need to carefully develop an AI plan. Let's look at some ways to do it.
Strategy
Vision and Goals
Identify Opportunities
Align AI around the key measurable of your business. Is it the right fit? Do a deep cost-benefit analysis pertaining to AI investments and roll it out.
Focus on Value Creation
Are we using AI for fashion or value creation? Do not fall into the trap of chasing AI for the sake of it. Define your value proposition and value goals with AI investments and direction.
Transformation
AI Roadmap
Staged It
Go slow with AI initially until you have confidence and visual deliverables out of your investments. Create smaller use cases before planning anything big. E.g. A chatbot would be prudent as opposed to trying to develop a complete CRM using AI in one go. Test and scale should be the approach.
Data Value
With AI, its going to be about the quality and value, not volume. Volumes can be easily processed but the value out of that data is most crucial, so define SOPs and metrics to keep capturing data validations and their usefulness across your business processes and keep fine tuning.
Transformation
Are you AI Ready?
Research
The AI culture in an organization will have to be top down, not the other way around. Managements must be savvy (atleast aware and ready) using AI tools, research and platforms to understand their impact and drive culture in their business systems. It will also help avoiding technical overrides for the management.
Skilling
Investments in AI learning are imminent. Budget well for this. Reskilling and upskilling will be crucial for businesses in the coming years, requiring rapid and continuous education. Collaborate with educational AI and online platforms to keep your workforce updated with the latest advancements.
Transformation
Responsible AI
Getting it Right
While legal and data regulations will be in place for AI, it is the "right use" of technology that will separate humans from machines. That remains our biggest test as human beings. The power of AI is in its improved intelligence for the greater good, not personal greed.
Human-AI Interfaces
Make sure you don't jump the gun and create an AI only atmosphere around your business. Mix the human-AI interface framework for successful and effective business interactions and outcomes.