Innovate and Adapt
AI-Enhanced eCommerce Solutions
eCommerce will be able to leverage the AI advancements the fastest and with improved measurability. AI will bring run-time automation into eCommerce stores to interact, personalize and offer customization of offers and services to users.
All this would mean dynamic sales, increased personalization and enhanced branding for the business through reviews, citations and comments. This looped system will in-turn provide inputs to improve products, perceive market trends and optimize pricing.
Personalized Recommendations
Based on user history and profiling, AI can suggest products/services that customers can look to purchase or subscribe to; with an optimized and referential marketing system (showing users recommendations from their friend circles instead of random reviews).
Chatbots and Virtual Assistants
This has by-far been the area of quickest development seen in AI since its launch. Chatbots are taking customer experience to the next level in a conversational style as opposed to the structured method (like filling forms with limited options, or writing emails to support, etc).
Dynamic Pricing
Demand based pricing is coming up in a big way in the eCommerce industry. AI will monitor and modify product prices in real-time (including evaluation of competition, nature of demand, supply metrics, etc) making it profitable for businesses and convenient for customers alike.